Local pickup
Local pickup is available at the location and time selected during checkout. You will receive pickup instructions by email once your order is confirmed. Please arrive during your selected pickup window; if you are unable to make your pickup time, contact us as soon as possible. Orders not picked up within 24 hours of the scheduled pickup time may be discarded due to food safety requirements and are not eligible for a refund.
Delivery areas
Where available, local delivery is offered within selected service areas; product pages note availability for each item, and some products are available for local delivery or pickup in the Seattle / Tukwila area. At this time, we do not offer nationwide shipping for most products. See our Shipping & Pickup Policy for details.
How are delivery dates and times chosen?
Pickup and delivery are selected during checkout. Delivery windows are estimates and may vary due to traffic, weather, or other unforeseen circumstances; estimated pickup and delivery times are provided for convenience only. Someone should be available to receive refrigerated products upon delivery, and we are not responsible for products left unattended after delivery has been completed.
How far ahead should I order?
Ordering deadlines vary by product and week, so please check each product page for its current order-by date and pickup or delivery availability. Orders are not considered accepted until payment has been successfully processed and you receive an order confirmation.
Refrigeration and care
Our desserts are perishable and should be refrigerated promptly upon pickup or delivery unless otherwise noted on the product packaging. Please follow the storage instructions provided with your order for the best quality and freshness.
Damaged or incorrect orders
If your order arrives damaged, incorrect, or incomplete, please contact us within 24 hours of receiving it. Email hello@capedrizzle.com with your order number, a description of the issue, and clear photos of the product and packaging (if applicable). Depending on the situation, we may offer a replacement, store credit, or refund at our discretion. See our Returns & Refunds Policy.
Cancellations
Orders may be canceled for a full refund up to 48 hours before your scheduled pickup or delivery. Because we begin preparing desserts in advance, cancellations made within 48 hours of fulfillment are generally non-refundable, and orders generally cannot be canceled or modified after production has begun. See our Terms of Service and Returns & Refunds Policy.
Still have questions?
Visit our Contact page or email hello@capedrizzle.com.